Lab Overview

History

Williams Dental Laboratory was started by Jake and Gail Williams in 1978 in the 200 square foot laundry room of their home. Jake’s stepson, Bob, started in the lab when he was 9 years old. He had his own clients before he was 16 years old and at 17, Bob had the opportunity to get his dental assisting license and work for a local dentist part time. Jake wanted Bob to have a strong understanding of how dentists and their team members worked with live patients. What Bob learned as an assistant was invaluable; how to communicate with the dentists and their teams – understanding their side of things – how to be a partner in their office – why it is important to guarantee all work – and most importantly, how to be “ahead of problems” before they can occur. Bob studied all the disciplines of dentistry and learned the “how and why” to run a business. By age 19, Bob was lecturing on aesthetics and all phases of implant dentistry.WDL has always been a full service dental lab fabricating gold, pfm’s, all ceramics and removables. The values Jake held from day one of standing behind all work and never saying no to special requests is at the core of WDL today…we strive for a strong relationship with all clients and team members, taking calls anytime day or night, communication before starting cases, RUSHING cases any time, offering suggestions regarding cases. WDL’s philosophy is to be disciplined with people, money and politics…..know where you come from all the time…be honest with yourself, your family and with those you work with. We are a service organization at heart and have a strong passion for what we do.